1. Data controller
Trans-Pro-Bois (TPB)
Head office : Rue Gilbock, 17 – 5564 Wanlin (BELGIUM)
Contact : info@transprobois.be
2. Data collected
We may collect the following types of data, depending on your interactions with the Site:
Personal identifiers : last name, first name, email address, telephone number (via contact or quote request forms).
Browsing data : IP address, pages viewed, date and duration of connection (via cookies or analytical tools).
Professional or contractual data : documents or information sent during specific requests (transport, quotes, etc.).
3. Purposes of processing
Your data is collected for:
Respond to your contact or quote requests,
Manage our business relationships,
Improve the operation, security and performance of the site,
Possibly send communications if you have expressly consented to this (newsletter, news, etc.).
4. Legal bases
These treatments are based on several legal grounds:
Execution of a contract or pre-contract : to respond to your requests for services.
Consent : for sending newsletters or commercial offers.
Legitimate interest : for security, traffic statistics, or site improvements.
5. Data retention
Your personal data is stored:
The time required to achieve the purposes mentioned
Then, for a period in accordance with Belgian legal obligations (e.g.: up to 7 years for accounting documents)
Data collected via cookies is stored for its respective lifespan, as indicated in our cookie management banner.
6. Recipients of the data
Your data may be transmitted:
To our technical subcontractors (web host, developers, messaging tools)
To audience analysis providers (e.g. Google Analytics, only if you have consented)
To the competent authorities if required by law
We ensure that all our subcontractors comply with European data protection legislation.
7. Cookies
Our site uses cookies to:
Ensure the proper functioning of the site
Measure attendance (anonymous statistics or with consent)
Improve your navigation
On your first visit, a banner allows you to manage your preferences. You can change your choices at any time via a link at the bottom of the page or in your browser settings.
8. Security
We implement technical and organizational measures designed to guarantee the confidentiality, integrity and availability of your data, and to prevent any unauthorized access or loss of information.
9. Your rights
In accordance with the GDPR, you have the following rights:
Right of access to your data
Right to rectify inaccurate data
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to object to the processing of your data
Right to data portability
Right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
To exercise these rights, contact us by:
Email : info@transprobois.be
10. Modification of the policy
We may update this Privacy Policy at any time. The most recent version will always be posted on this page with an updated date.
Last updated: August 2, 2025